FREQUENTLY ASKED QUESTIONS
How do I get a quote for auto transport services?
To get a quote, simply visit our website and fill out the online form or call our customer service team. Provide your vehicle details, pickup and delivery locations, and desired shipping dates, and we’ll promptly provide you with a competitive quote.
What types of vehicles does Garden State Auto Transport ship?
We ship a wide range of vehicles, including cars, trucks, SUVs, vans, motorcycles, and even heavy equipment. Our versatile fleet and experienced team can handle nearly any type of vehicle transport.
How long does it take to ship a vehicle?
Transit times vary depending on the distance, route, and shipping method. Generally, coast-to-coast transport takes 7-10 days, while shorter distances may take 1-5 days. We’ll provide you with an estimated timeline when you request a quote.
Do you offer door-to-door service?
Yes, Garden State Auto Transport provides door-to-door service for most locations. We’ll pick up your vehicle at your home or office and deliver it to your specified destination, making the process as convenient as possible.
Is my vehicle insured during transport?
Yes, all vehicles shipped with Garden State Auto Transport are fully insured. Our carriers maintain comprehensive cargo insurance to protect your vehicle against damage or loss during transit.
Can I track my vehicle during transport?
Yes, we offer real-time tracking for all shipments. You’ll receive updates on your vehicle’s location and estimated delivery time, giving you peace of mind throughout the shipping process.
What payment methods do you accept?
We accept various payment methods, including credit cards, debit cards, PayPal, and bank wire transfers. Payment is typically due upon delivery of your vehicle.
How do I prepare my vehicle for shipping?
To prepare your vehicle for shipping, remove all personal belongings, ensure the gas tank is no more than 1/4 full, and disable any alarm systems. We’ll provide you with a detailed vehicle preparation guide once you book your shipment.
Can I ship a non-running vehicle?
Yes, we can ship non-running vehicles. However, special equipment may be required for loading and unloading, which may result in additional fees. Please inform us if your vehicle is non-running when requesting a quote.
Do you offer expedited shipping?
Yes, we offer expedited shipping for customers who need their vehicles delivered on a shorter timeline. Expedited shipping is subject to carrier availability and may incur additional costs.
Can I place items inside my vehicle during transport?
While it’s generally discouraged to place personal items inside your vehicle during transport, we understand that sometimes it may be necessary. We allow up to 100 lbs of personal items in the trunk, provided they are properly secured and do not impede the driver’s ability to operate the vehicle.
What if my vehicle is damaged during transport?
In the rare event that your vehicle sustains damage during transport, our comprehensive insurance coverage will protect you. Simply notify us of any damage upon delivery, and we’ll guide you through the claims process to ensure a swift resolution.
Do you ship vehicles internationally?
Currently, Garden State Auto Transport only offers vehicle shipping services within the United States, including the 48 contiguous states, Alaska, and Hawaii.
How far in advance should I book my vehicle shipment?
We recommend booking your vehicle shipment at least 2-3 weeks in advance to ensure availability and secure your preferred shipping dates. However, we can often accommodate last-minute requests, so don’t hesitate to reach out even if you have an urgent need.
What sets Garden State Auto Transport apart from other auto transport companies?
At Garden State Auto Transport, we pride ourselves on our commitment to quality, reliability, and customer satisfaction. With our extensive network of experienced carriers, state-of-the-art equipment, and dedicated customer support team, we go above and beyond to ensure that your vehicle is transported safely and efficiently. Our competitive pricing, transparent communication, and personalized service set us apart in the industry.
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At Garden State Auto Transport, we understand that every customer’s vehicle shipping needs are unique. That’s why we offer personalized service tailored to your specific requirements. Our dedicated team is available around the clock to provide support, answer your questions, and ensure a seamless car shipping experience from start to finish.
With a unwavering commitment to quality and customer satisfaction, we strive to deliver the most competitive car shipping quotes in the industry without compromising on the level of service you receive. When you choose Garden State Auto Transport, you can have peace of mind knowing that your vehicle is in the hands of experienced professionals who prioritize the safe and timely delivery of your prized possession.